Shipping Policy

Last Updated: Jan 28, 2026

This Shipping Policy explains how orders placed on Crystals Drops are processed and shipped within the United States. It outlines estimated timelines, shipping charges, and customer responsibilities.

Shipping Availability

• We currently ship within the United States only.
• This policy applies to U.S.-based orders.

Order Processing

• Orders placed on business days are processed in the order they are received.
• Orders placed on weekends or public holidays are processed on the next business day.

Handling Time:

• Orders are typically prepared and handed over to the shipping carrier within 1–2 business days (Monday–Friday).

Estimated Transit Time

• After shipment, delivery may take approximately 3–4 business days, depending on the destination and carrier.

Estimated Total Delivery Time:

• 4–6 business days (processing + transit).

Delivery times are estimates only and may vary due to factors outside our control, including carrier operations or weather conditions.

Shipping Charges

• A flat shipping fee of $10 USD is applied per order.
• Shipping charges are shown at checkout before payment is completed.

Prices & Taxes

• All prices are listed in USD.
• Any applicable taxes are calculated during checkout based on the shipping address provided by the customer.

Shipping Carriers

• Orders are shipped using third‑party shipping carriers operating within the United States.
• Carrier selection depends on destination, package size, and service availability.

Delivery Responsibility

• Products are packaged before shipment and transferred to the carrier for delivery.
• Responsibility for the shipment passes to the customer once the carrier confirms delivery.
• We are not responsible for loss or theft after delivery confirmation.

Incorrect Address Information

• Customers are responsible for providing complete and accurate shipping details.
• Orders returned due to incorrect addresses may require additional shipping fees for reshipment.

Order Cancellation

• Orders may be canceled only before processing begins.
• Once processing or shipping has started, cancellations are not possible.
• Cancellation requests must be sent to support@crystalsdrops.com.

Tracking Information

• A tracking number is provided by email once the order is shipped.
• Tracking updates may take 24–48 hours to become available.

Delays

• Shipping delays may occur due to carrier issues, holidays, or external conditions.
• We do not guarantee delivery dates.

Lost or Damaged Orders

• Any issues must be reported within 48 hours of delivery.
• Customers may be asked to provide order details and photos where applicable.
• Each case is reviewed individually.

Contact Us

Business Name: Crystals Drops
Business Hours: Monday – Friday, 09:00 AM – 05:00 PM (GMT-05:00)
Business Number: +1 (234) 338-8943
Business Email: support@crystalsdrops.com
Business Address: 4071 Glenwood Ave, Apt 104, Boardman Youngstown Ohio 44512, United States